Novo Nordisk® logo
NovoCare® Savings | Coverage | Support NovoCare® Savings | Coverage | Support

Diabetes

Novo Nordisk® logo

Diabetes

Patient Assistance Program

The Novo Nordisk Patient Assistance Program (PAP) is based on our commitment to our patients. The Patient Assistance Program provides medication at no cost to those who qualify.

Patients who are approved for the PAP may qualify to receive free medicine from Novo Nordisk. There is no registration charge or monthly fee for participating.

Click here for a list of our Novo Nordisk products covered by the PAP.

Si habla español, visite nuestra página del programa PAP en español.

Patient Assistance Program

The Novo Nordisk Patient Assistance Program (PAP) is based on our commitment to our patients. The Patient Assistance Program provides medication at no cost to those who qualify.

Patients who are approved for the PAP may qualify to receive free medicine from Novo Nordisk. There is no registration charge or monthly fee for participating.

Click here for a list of our Novo Nordisk products covered by the PAP.

Si habla español, visite nuestra página del programa PAP en español.

Woman with camera

Who can participate in the Patient Assistance Program?

To be eligible for this program, you must:

  • Be a US citizen or legal resident
  • Have a total household income that is at or below 400% of the federal poverty level (FPL). Visit the NeedyMeds website, which lists the current FPL guidelines
  • Have Medicare or no insurance (Note: If you have private or commercial insurance, you are not eligible for the PAP)
  • Not be enrolled in or qualify for any other federal, state, or government program such as Medicaid, Low Income Subsidy, or Veterans Affairs (VA) Benefits
    • If you are eligible for Medicaid, you must sign the Patient Declaration section of the latest version of the PAP application stating that you are not enrolled in, plan to enroll in, or are eligible for Medicaid or Medicare Extra Help/LIS (proof of denial must be submitted if requested)
Laptop computer icon
Apply for the PAP online

Applying online is a step-by-step process that tells you what to do next. However, you can also apply by paper. Just see the “How to apply" section on this page.

Start application

Si habla español, visite nuestra página del programa PAP en español.

Note: First, please verify your health care provider’s email address. They will get a copy of your form by email and must complete certain parts of it.

Questions? See the frequently asked questions below or call Novo Nordisk toll-free at 1‑866‑310‑7549.
How to apply
Laptop computer icon

Start applying online

Note: Applying online is only available in English.

Start application

Before you start your application

You'll most likely need:

  1. Your health care provider's:
    • Name
    • State
    • Email address
i icon

Note: Please verify your health care provider’s email address before beginning. Your health care provider will receive a copy of your application by email and must fill out certain portions to complete it.

  1. If you have Medicare, your insurance card(s)

Other items you may need:

  1. Your tax documents from the most recent year you filed taxes
  2. Proof of income
Application form icon

Apply by paper application

Applications are available in English and Spanish.

También puede visitar nuestra página del programa PAP en español.

STEP 1: Download and fill out the application

Complete the following sections:

  • Patient Information Section
  • Insurance
  • Income
  • Medicare Part D consent (if applicable)
  • Patient Declaration, Authorization, Consent to be Contacted, and Fair Credit Reporting Act (FCRA) Consent

STEP 2: Proof of income

For your convenience, Novo Nordisk will verify your income electronically, whether you use the digital form or the paper form.

If you believe the income is incorrect or have questions, you can supply proof of income yourself. Just make a copy of one of the following items to show your adjusted gross annual household income:

  • 2 most current paycheck stubs or earning statements for all working members of your household
  • Last year's federal Individual Income Tax Return (1040)
  • Social Security income, pension, and other income statements
  • W-2 or 1099 forms
  • Unemployment benefit statements

STEP 3: Ask your health care provider to complete the application

Take your application and proof of income to your health care provider and have them:

  • Complete the Prescriber and Rx sections of the application
  • Sign and date the application
  • Fax the completed application and proof of income to 1‑866‑441‑4190, or mail them to Novo Nordisk Inc., PO Box 370, Somerville, NJ 08876. Faxes must be sent from your health care provider's office

Please allow up to 10 business days for the processing and outcome.

Note: After the application is reviewed, you and your health care provider will be informed of the decision. If approved, your medicine will be sent to your health care provider’s office, where you can pick it up.

Product availability subject to change without notice.

Novo Nordisk reserves the right to modify or cancel this program at any time without notice.

Important notice icon

Important

Do not include patient medical records with this application

  • Patients who are eligible for Medicaid must sign the Patient Declaration section of the latest version of the PAP application stating they are not enrolled in, plan to enroll in, or are eligible for Medicaid or Medicare Extra Help/LIS (proof of denial must be submitted if requested)
  • Applications to participate in the PAP by individuals with Medicare must be submitted by November 30th of each calendar year, and qualified Medicare patients will be enrolled in the program through December 31st of the calendar year
Laptop computer icon

Reminder:

Our digital form can be a fast and easy way to apply.
Start application
Additional options for residents of Colorado, Maine, and Minnesota through the State Insulin Safety Net Program

In the event that you would like to apply for insulin assistance through the insulin safety net program in your state, the requirements and downloadable application are available below.

Colorado
Laptop computer icon
To download an application, visit the Colorado Board of Pharmacy website.

 

Go to website

Maine

Who is eligible for this program?

  • Be a resident of Maine who is able to provide one of the following: 
    • Valid Maine driver’s license or permit 
    • Valid Maine identification card; or
    • If the person who needs insulin is under the age of 18, the parent or legal guardian must provide proof of residency 
  • Not be enrolled in Medical Assistance or MaineCare 
  • Have your total household income at or below 400% of the current federal poverty level (FPL) 
  • Not be eligible to receive health care benefits through federally funded programs, with the exception of Medicare Part D 
  • Not be enrolled in or eligible to receive prescription drug benefits through the Department of Veterans Affairs 
  • Have an out-of-pocket cost of more than $75 for a 30-day supply of insulin if you have private prescription drug coverage, regardless of the type or amount of insulin needed
Application form icon
Apply for the Maine Continuing Need Safety Net Program.

 

Download application

Minnesota

Who is eligible for this program?

  • Be a resident of Minnesota who is able to provide one of the following: 
    • Valid Minnesota driver’s license or permit 
    • Valid Minnesota identification card
    • Valid tribal identification card from a Minnesota tribe; or 
    • If the person who needs insulin is under the age of 18, the parent or legal guardian must provide proof of residency 
  • Not be enrolled in Medical Assistance or MinnesotaCare
  • Have a total household income be at or below 400% of the federal poverty level (FPL) 
  • Not be eligible to receive health care benefits through federally funded programs, with the exception of Medicare Part D 
  • Not be enrolled in or eligible to receive prescription drug benefits through the Department of Veterans Affairs 
  • Have an out-of-pocket cost of more than $75 for a 30-day supply of insulin if you have private prescription drug coverage
Application form icon
Apply for the Minnesota Continuing Need Safety Net Program.

 

Download application
Frequently asked questions

The below frequently asked questions are intended for the general PAP application. If you live in Maine, Minnesota, or Colorado, please refer to the state-specific programs for more details.

Eligibility and enrollment
Who is eligible for this program?

Patient must:

  • Be a US citizen or legal resident
  • Have a total household income at or below 400% of the federal poverty level
  • Must be uninsured, or have Medicare. Note: if you have private or commercial insurance, you are not eligible for the PAP
If approved, how long am I enrolled in the program?

Uninsured patients are enrolled for 12 months. Medicare patients are enrolled for a calendar year. 

I have Medicare Part D coverage. Do I need to spend $1000 in out-of-pocket prescription costs before I am able to apply to the program?

No, we no longer require that Medicare Part D patients spend $1000 out of pocket to be eligible for the program. 

Application process and approval
Should I apply for the PAP online or by paper?

Applying online is a step-by-step process that tells you what to do next, with questions and answers. However, if you don’t have internet access or are simply more comfortable applying by paper, this option is available, as well.

Atención: Si habla español, use el formato en papel o PDF.

How long does it take to process an application?

If an application is submitted with all supporting documentation and all required fields completed, it will be processed within 2 business days. Any missing or incomplete information may cause a delay.

How will I know if I have been approved?

If approved, patients will receive a letter in the mail. Also, if a patient opts in for automated phone notification on the application, they will receive an automated recorded phone message notification.

Health care providers will receive a letter via fax.

If I have been approved, how long does it take to receive my medication?

Once approved, a patient's medication should arrive at their prescriber's office within 10-14 business days.

Medication shipment
Can you ship my medication directly to my home?

Unfortunately, we are currently not able to ship directly to patients. 

Can you ship my medication directly to a local pharmacy?

Unfortunately, we are currently not able to ship directly to a pharmacy. 

Change of doctor or address
What should I do if I have switched doctors?

Please contact us at 1-866-310-7549 so we can provide additional direction.

What should I do if I have moved?

Please contact us at 1-866-310-7549 so we can update your records.

What should I do if my doctor has moved?

Please contact us at 1-866-310-7549 so we can update your records.

PAP reapplication
Do I have to reapply to the program when my enrollment ends?

Yes. Patients will need to submit a new application and supporting documentation when their enrollment ends if they'd like to be considered for continued support.

Apply for the PAP
If my enrollment is ending, how soon can I reapply to the program?

Patients may submit a new application 30 days prior to the end of their enrollment. Medicare Part D patients may apply after October 15th of the current year to enroll for the following year.

Program information

Application form icon

Medicare Part D

Those with Medicare Part D coverage may apply for next year’s PAP enrollment after October 15, 2025. Be sure to enter the correct enrollment year when completing the Medicare Part D Enrollment Consent.

Apply for the PAP
Injection pen and vial icon

Auto refill

The Novo Nordisk PAP now offers automatic refills for most medications.

All new applicants will be automatically enrolled. The medication will be shipped to the prescriber of an approved enrollee/applicant in accordance with current program guidelines. Auto refills terminate at the end of the patient’s program enrollment period. Auto refills are managed by the prescriber.

Find helpful resources

Search coverage icon
Need help navigating insurance?

We can make health insurance easier to understand. From copays to deductibles, we explain common terms and tell you how health insurance works. You’ll also see tips to get the most out of your plan, or find a new one.

Check it out
Notebook with key icon
Resources and education

Find inspiration and motivation for staying active, eating healthy, and building up your knowledge with resources and education from NovoCare®.

Get started